Refund Policy
We believe in clear communication, professional service, and transparency. Please review our refund and cancellation policy before purchasing publicity, marketing, or other services from FAMED PR.
Our Refund Policy at a Glance
FAMED PR provides customized digital public relations, publicity, creative, and music marketing services. These services often require advance planning, research, scheduling, professional labor, and resource allocation.
All purchases are generally final and non-refundable once payment has been made, except as required by applicable law or expressly agreed otherwise in writing.
We encourage clients to review service descriptions, deliverables, timelines, and terms before payment. If a concern arises regarding an order, please contact our team so the matter can be reviewed.
Services Covered by This Policy
This Refund Policy applies to digital and professional services purchased directly from FAMED PR, including, where applicable:
- Music PR campaigns and publicity services
- Press releases, editorial content, and media outreach
- Artist features, interviews, and agreed media placements
- Electronic press kits (EPKs) and artist branding
- Music marketing, promotional campaigns, and consulting
- Creative production, design, and related digital services
- Royalty registration assistance and other administrative services
Physical merchandise, vinyl, or other products supplied under separate written agreements may have additional terms disclosed at the time of purchase.
All Sales Are Generally Final
Because FAMED PR services are customized and may involve reserving professional time, initiating research, developing creative work, scheduling, or coordinating with third parties, purchases are generally non-refundable after payment.
A change of mind, changes to promotional plans, or dissatisfaction with subjective creative preferences does not automatically establish eligibility for a refund.
This policy is subject to applicable consumer protection laws, contractual obligations, and any different refund terms expressly agreed to in writing.
Client Cancellations & Changes
Clients may request that a project be paused, rescheduled, modified, or canceled by contacting FAMED PR in writing.
However, requesting cancellation does not automatically entitle a client to reimbursement for a previously purchased service.
Where work has begun or professional time or resources have been allocated, FAMED PR may review whether the requested changes are feasible within the original agreement.
Additional work outside the original project scope may require a separate agreement and additional fees.
Turnaround Times & Service Delivery
Estimated turnaround times may vary depending on the complexity of the service, editorial requirements, third-party schedules, client communication, and availability of necessary materials.
Unless a specific completion deadline has been expressly guaranteed in writing, published turnaround times are estimates.
Delays caused by missing materials, client approval requirements, third-party platforms, or other external circumstances do not automatically qualify an order for a refund.
FAMED PR remains responsible for fulfilling the deliverables agreed upon in the applicable service agreement, subject to its terms and applicable law.
No Guarantee of Specific Promotional Results
Public relations and music marketing results depend on numerous factors, including audience interest, editorial decisions, platform algorithms, timing, market conditions, and third-party participation.
Unless expressly included as a specific contractual deliverable, FAMED PR does not guarantee:
- A particular number of streams, views, or followers
- Viral exposure or specific audience growth
- Sales, bookings, or commercial success
- Search engine rankings or a particular level of organic traffic
- Unspecified media placements or coverage by third-party publications
- Record label attention, awards, or chart positions
The absence of a desired promotional outcome does not, by itself, establish that an agreed service was not performed.
Important: Any specific deliverables expressly guaranteed in a client's written agreement remain subject to that agreement. This section does not eliminate those obligations.
Revisions, Corrections & Service Adjustments
If a service includes revisions, corrections, or an approval process, those provisions are governed by the applicable service description or written agreement.
Reasonable correction requests relating to the agreed scope of work may be reviewed by our team.
Requests involving substantial changes, additional deliverables, new creative directions, or work beyond the original scope may require additional fees.
Where appropriate, FAMED PR may consider revisions, scheduling adjustments, or another mutually agreed resolution.
Service Concerns & Exceptions
We encourage clients to contact FAMED PR if they believe an agreed service has not been delivered or if a material issue requires attention.
Clients may provide relevant invoices, project correspondence, agreed deliverables, and a description of the concern for review.
Depending on the circumstances and applicable agreement, possible resolutions may include corrections, completion of outstanding work, an adjusted schedule, or another written arrangement.
Refunds or other remedies will be provided where required by applicable law or a binding agreement. FAMED PR may also agree to an exception in writing at its discretion.
Nothing in this policy limits rights or remedies that cannot lawfully be excluded.
Payment Disputes & Chargebacks
If a billing issue arises, we encourage clients to contact FAMED PR directly before initiating a payment dispute.
This allows our team to review the transaction, identify relevant project records, and consider an appropriate resolution.
In connection with a formal payment dispute, FAMED PR may provide relevant invoices, communications, agreements, and documented work to the payment processor or financial institution.
This policy does not restrict any lawful right to dispute a transaction or pursue remedies available under applicable law.
Policy Updates & Applicable Terms
FAMED PR may revise this Refund Policy periodically to reflect changes in services, business operations, or legal requirements.
Any changes will be published on this page with an updated effective date.
Updated terms do not retroactively override existing contractual rights or obligations where doing so would be inconsistent with applicable law or an existing agreement.
This Refund Policy should be read together with our Terms of Service .
Contact FAMED PR
If you have questions about this policy, a payment, or the status of your purchased services, please contact our team.
info@famedpr.comPlease include your name, order or invoice reference (if available), the service purchased, and a brief explanation of your inquiry.